Poland · customer service & BPO
Italian-speaking jobsin Kraków.
Yes - Italian speakers are actively recruited for customer service & BPO roles in Kraków, Poland. Most roles ask for fluent or native Italian, conversational English and full-time availability, with relocation arranged before you arrive.
Your language → Kraków
The work
Day-to-day is Italian-language support across chat, email and voice for international teams in Kraków - a leading Central-European services hub with a low cost of living. Shifts are usually rotating and full-time, and product training is provided and typically paid.
Relocation
Relocation typically covers flights and initial accommodation, with airport pickup on many roles and support through the local registration steps.
The language
Native or fluent Italian (C1+), plus conversational (B1-B2) English for training and internal tools. Fluency is assessed in a short conversation; formal certificates are rarely required.
Common questions
Do I need to speak Polish to work in Kraków?+
No. These roles operate in Italian and English. Polish is not required, and daily life in Kraków is manageable in English while you settle.
Is experience required for Italian-speaking roles in Kraków?+
For most customer service and iGaming positions, no. Fluency, conversational English and full-time availability matter more than prior experience, and training is provided.
Related corridors
Ready to work in Kraków?
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