What the work involves
You review posts, images or video and apply the platform's policies - approving, removing or escalating content. It is detail-focused work that keeps platforms safe for everyone.
An honest note on the content
Some moderation queues can include sensitive or distressing material. Reputable employers provide wellbeing support and clear guidelines, and the nature of each role is explained in full before you apply.
What you need
Fluency in your language, conversational English, and sound judgement. Training on the policies is provided.
Common questions
Is content moderation the same as customer service?+
No. Moderation reviews content against guidelines rather than helping customers, and the wellbeing support around it is different and important.